Terms of service

Terms of Service

Last Updated: 12/03/2026

This website is operated by Aerefresh. Throughout the site, the terms “we”, “us”, and “our” refer to Aerefresh. Aerefresh offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.


1. Online Store Terms

By agreeing to these Terms of Service, you confirm that:

  • You are at least the age of majority in your country or region of residence.

  • You have given us consent to allow any of your minor dependents to use this site where applicable.

  • You will not use our products or services for any illegal or unauthorized purpose.

  • You will not violate any laws in your jurisdiction while using the Service.

A breach or violation of any of these Terms may result in an immediate termination of your access to our Services.


2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted and involve:

  • transmissions over various networks

  • changes to conform and adapt to technical requirements of connecting networks or devices

Credit card information is always encrypted during transfer through secure payment networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us.


3. Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current.

The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate or complete sources.

Any reliance on the material on this site is at your own risk.

We reserve the right to modify the contents of this site at any time but have no obligation to update any information.


4. Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right to:

  • modify or discontinue the Service

  • update product offerings

  • change pricing or availability

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.


5. Products or Services

Certain products may be available exclusively online through our website.

These products may have limited quantities and are subject to return or replacement only according to our Return & Refund Policy.

We have made every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your device display will be completely accurate.

We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction.


6. Product Description and Use

The Aerefresh Air Purifier is a non-electric air purification product that uses activated carbon to absorb odors and airborne impurities from the surrounding environment.

Product performance may vary depending on:

  • environmental conditions

  • room size

  • humidity levels

  • ventilation and airflow

  • surrounding odor sources

The product is designed to assist in improving air freshness and odor reduction but should not be considered a medical device or guaranteed solution for all air quality issues.

Customers are responsible for using the product according to the instructions and intended purpose.


7. Order Acceptance and Order Limitations

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • product availability limitations

  • errors in product or pricing information

  • suspected fraudulent activity

  • unusual or suspicious order patterns

If we make a change to or cancel an order, we may attempt to notify you using the contact information provided at the time the order was placed.


8. Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made on our website.

You agree to promptly update your account information, including:

  • email address

  • payment information

  • shipping address

  • billing details

This allows us to complete your transactions and contact you when necessary.


9. Third-Party Tools

We may provide access to third-party tools over which we neither monitor nor have control.

You acknowledge that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind.

Your use of optional third-party tools offered through the site is entirely at your own risk.


10. Third-Party Links

Certain content, products, or services available via our Service may include materials from third parties.

Third-party links on this site may direct you to websites that are not affiliated with us.

We are not responsible for examining or evaluating the content or accuracy of third-party websites.


11. User Comments and Submissions

If you send certain submissions (for example product reviews, suggestions, or feedback), you agree that we may use, edit, copy, publish, distribute, translate, and otherwise use them without restriction.

We are under no obligation to:

  • maintain comments in confidence

  • pay compensation for comments

  • respond to comments


12. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.


13. Errors, Inaccuracies and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions related to:

  • product descriptions

  • pricing

  • promotions

  • shipping charges

  • product availability

We reserve the right to correct any errors and to update information at any time without prior notice.


14. Prohibited Uses

You are prohibited from using the site or its content:

  • for any unlawful purpose

  • to solicit others to perform unlawful acts

  • to violate international, federal, or local laws

  • to infringe upon intellectual property rights

  • to transmit viruses or malicious code

  • to collect personal information of other users

We reserve the right to terminate your use of the Service for violating any prohibited uses.


15. Disclaimer of Warranties

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

The products and services delivered through this website are provided “as is” and “as available” without warranties of any kind, either express or implied.


16. Limitation of Liability

In no case shall Aerefresh, its directors, employees, affiliates, partners, suppliers, or service providers be liable for any injury, loss, claim, or damages arising from the use of our products or services.

This includes but is not limited to:

  • direct or indirect damages

  • loss of profits

  • loss of data

  • business interruption


17. Indemnification

You agree to indemnify and hold harmless Aerefresh and our affiliates, partners, employees, and service providers from any claim or demand arising from your breach of these Terms of Service.


18. Severability

If any provision of these Terms of Service is determined to be unlawful or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law.


19. Termination

These Terms of Service are effective unless and until terminated by either you or us.

We may terminate this agreement at any time without notice if you fail to comply with any term or provision of these Terms.


20. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or purchases made through it shall be subject to the jurisdiction of the courts located in Kerala, India.


21. Changes to Terms of Service

We reserve the right to update, modify, or replace any part of these Terms of Service at any time.

It is your responsibility to check this page periodically for changes.

Your continued use of the website following the posting of any changes constitutes acceptance of those changes.


22. Contact Information

Questions about the Terms of Service should be sent to:

Aerefresh
Email: hello@aerefresh.com
Address: NeoSpace Building, KINFRA Techno-Industrial Park,
Beside NH66, Kakkanchery, Malappuram, Kerala, 673634, India